Do I need a web site? - You can start a newsletter or mailing list without having a web site.  Of course, you should have a web site for additional information and contact with your subscribers, but it is not necessary.

I have a web site now, must I transfer the hosting to you? - Not at all!  Our newsletter / mailing list hosting service is completely independent of our web site hosting.  We do encourage you to review our very affordable, excellent hosting packages available at www.voicegateway.com

You're prices are really low, but can't I use free services like Yahoo groups? Free services append advertising to every newsletter you send.  It's probably ok for a personal or hobbyist list, but for any commercial use, you certainly don't want to be confusing your readers promoting someone else's product.

What's the difference between "opt-in" and "opt-out"? All non-spam mailing lists must ask permission from the potential subscribers before sending them any E-mail.  "Opt-out" refers to the sleazy tactic of assuming it ok to send someone E-mail unless or until, they specifically ask you to stop doing it.  "Opt-in" is the professional, respected approach of never sending anyone anything until after they have explicitly given you permission.

How do I make my newsletter "opt-in"? In your sign-up materials, whether it's a printed sign-up form, a postcard, or an online "Subscribe me" form, be sure and clearly say something like "By signing up here and providing your E-mail address I am giving you permission to send me your weekly newsletter about XYZ".

I want to add a "subscribe to our newsletter" form to our own web site, can you help me? - Sure!  our service has an automated "sign-up form generator" that create all the special html code for you.  Simply cut-and-paste into your existing web site or have your designer do it for you in only a few minutes.

How do I add my existing subscribers? - You can easily import your existing subscriber list from a text file ("ascii file") or a database output file "csv data format") that just about any existing system will create for you.

I don't want to get "locked in".  What if I need to close my account? - At any time you can export your entire list of subscribers to a text file that can be easily used anywhere else.

I have my own E-mail software on my PC.  Why can't I simply use that? Our system has a sophisticated subscribe/unsubscribe/transmission methodology to make sure your newsletter is only sent to those that want it and provides a foolproof mechanism for unsubscribing.  Sending from your own PC will expose your entire subscriber list to everyone if you use the "To:" field and if you hide the recipients with the "BCC:" field, your mailing will be blacklisted as spam, even if it's not. Not to mention tying up your PC for hours during the actual sending, manually having to wade through the undeliverable results and message failures, along with no automatic re-transmission for transient errors.